Working at Best Buy could possibly be the best job I ever had. It should be made cognizant that positive and negative experiences collaborated to make my time at Best Buy memorable. I worked in the Mobile Phone department, and my primary responsibilities consisted of sales, consultations, repairs/maintenance, and all while providing the best customer experience possible. What I enjoyed the most was being able to help people. The job was more than just selling mobile phones; it was providing people with the best solution to meet their needs.
I was often sought after by customers and developed a sound clientele because of my ability to provide honest, non-bias, and thorough solutions. During my time there, I learned how to read people via their body language as well as verbal language. I also learned how to properly listen to people and what to specifically accomplish in order communicate successfully. Because of these skills, I acquired an immeasurable amount of patience. I also discovered the absolute value of honesty and how it can culminate a trust between complete strangers. Best Buy was my opportunity to establish myself and further my development as a person.
Not all experiences at Best Buy were positive. In several occasions, my character as a trustworthy salesmen and a tactical problem-solver were questioned by customers, simply because I still had to put my company’s priorities before theirs. In other words, I did not enjoy having to coerce people into buying additional and mostly unnecessary products and services with their original purchase. I had to be constantly reminded that Best Buy is a business, and in order to be a successful one, we needed to make sure that all our customers were recommended every, and any, additional solution. My inability to conform was perhaps the motive for my inevitable departure.
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